- New Page for Training
Monday, September 15, 2008 11:54 AM
- To edit or insert additional information, select "Edit"; use this feature to add your company's retention period and/or any applicable legal requirements for a specific records type. Please provide as much detail as you can.
- To post comments or begin a discussion thread, select "Discuss."
- To post a new records category, select “New Page.” To access the template, please click on the following icon from the toolbar
and select New Records Type.
type in the new page content
Click here to view the page
CustomerVision Training
2 sites that are helpful to reference:
Site overview – External and Expert sides
· Basic structure of the site and how to use it
· Review the internal and external sides of the site.
Category Structure
· Categories
· Groups
Users
· Internal vs External
· Experts
Content
· Search
· Documents
· Templates and Forms
· Creating and editing pages
o Inserting Documents
o Creating links
- Article Links
- Page Links
- URL Links
o Email Import
- Wiki editor – advanced and simple
Spam Control
User Interface
· Category Navigation
· Wiki tools
· Article tools
System Options
· Security
· Wiki Tools
· Discuss Options
· Messaging Options
Messages
· Message Queue
· Responding
· Promoting
Promote
Design Overview
